AstroJiyaGet Reading

Privacy Policy

Privacy Policy

Effective Date: 22 July 2026

Astrojiya.com is owned and operated by Narender Kumar Bhandari.

Registered Office: 3-4-526/3 Flat No-403, Hyderabad Barkatpura, Barkatpura, Hyderabad, Andhra Pradesh 500027, India Support: support@astrojiya.com

This Privacy Policy explains what information we collect when you use astrojiya.com, how we use it, and the choices you have. By using the Website, you consent to the practices described below.

1. Information We Collect

Information you provide to us:

  • Name, gender, and contact details (email address, and phone number if provided)
  • Birth details: date of birth, time of birth, and place of birth
  • Any photograph (such as a palm photograph) you voluntarily upload for the purpose of your reading
  • Any information you share with our support team

Information collected automatically:

  • Device and usage information such as browser type, device type, IP address, pages visited, and interactions with the Website, collected through cookies and similar technologies
  • Analytics data collected via third-party analytics tools (for example, Microsoft Clarity) to help us understand how visitors use the Website and improve the experience
  • Advertising measurement data (for example, via Meta/Facebook tools) to measure the effectiveness of our advertising

Payment information: All payments are processed by our payment gateway partners (such as Razorpay and Cashfree). Your card, UPI, or banking details are entered directly with the payment gateway on their secure systems. We do not collect or store your payment credentials.

2. How We Use Your Information

We use your information to:

  • Prepare and deliver your personalized astrology report and voice reading
  • Send you your report and service-related communications by email
  • Process payments and, where applicable, refunds
  • Respond to your support requests and grievances
  • Improve the Website, our content, and our services
  • Measure and improve our marketing
  • Comply with legal obligations, including maintaining transaction records

3. Sharing of Information

We do not sell your personal information. We share information only with:

  • Payment gateways (e.g., Razorpay, Cashfree) to process your payment
  • Email delivery providers to deliver your report to your inbox
  • Analytics and advertising partners (e.g., Microsoft Clarity, Meta) in aggregated or pseudonymous form for measurement purposes
  • Government or law enforcement authorities, where required under applicable law

All service providers we use are bound to use your data only for the purpose of providing their service to us.

4. Cookies

The Website uses cookies and similar technologies to keep the Website functioning, remember your progress, and analyze usage. You can control cookies through your browser settings; disabling cookies may affect some features of the Website.

5. Data Retention

We retain your personal information for as long as necessary to provide the service, handle refunds and disputes, and meet our legal and tax record-keeping obligations. You may request deletion of your personal data at any time (see Section 7).

6. Data Security

We use reasonable technical and organizational safeguards, including HTTPS encryption on the Website, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may, at any time, write to us at support@astrojiya.com to:

  • Request a copy of the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information (subject to records we must retain by law)
  • Withdraw consent for marketing communications

We will respond to such requests within a reasonable time and in accordance with applicable Indian law, including the Information Technology Act, 2000 and rules thereunder and the Digital Personal Data Protection Act, 2023 (as applicable).

8. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Grievance Officer

Name: Narender Kumar Bhandari Address: 3-4-526/3 Flat No-403, Hyderabad Barkatpura, Barkatpura, Hyderabad, Andhra Pradesh 500027, India Email: support@astrojiya.com

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